Contact
Whether you have a question about an order, want to discuss a custom piece, or simply want to say hello — we’re here for it. At BlkWidow, every message is read personally and we aim to respond within 1–2 business days.
Get in Touch
📧 Email: Use the contact form below
📍 Based in: United Kingdom
🚨 For urgent enquiries: Please mark your message as urgent and we’ll prioritise your response
Custom Orders
Looking for something truly one of a kind? We love bringing custom ideas to life — from personalised keepsakes to bespoke home décor. Drop us a message with your vision and we’ll get back to you with options.
Wholesale & Collaborations
Interested in stocking BlkWidow pieces or collaborating with us? We’d love to explore opportunities together. Reach out and let’s start a conversation.
Defective item? We've got you.
If your order arrives damaged or defective, we'll sort it — no stress. We review every case personally and aim to resolve it as quickly as possible.
To raise a return, simply contact us within 30 days of delivery with your order number and a photo or short video clearly showing the issue. Once we've reviewed your evidence and approved the return, we'll cover the return shipping and issue you a full refund.
Please note that we're unable to accept returns for change of mind — only items with a genuine defect or damage qualify. We appreciate your understanding, as every BlkWidow piece is made by hand with care.