Contact

A conversation starts here

Get in touch

A question about your order. An idea for something personal. A new connection. Every message is read personally.

Based in the United Kingdom

We aim to reply within 1–2 business days

Your order

Here to help

Use the contact form below for order questions or general enquiries. Including your order number helps us find the details.

For urgent enquiries, please mark your message as urgent and we’ll prioritise your response.

Faces of the Web

Modelling enquiries

Interested in modelling for BlkWidow? Tell us a little about yourself and include:

  • A link to your social media profile
  • Your current follower count
  • Links to a few photographs of yourself
Something personal

Custom enquiries

Have a vision for a personalised keepsake or a distinctive home piece? Share your idea through the form below and we’ll come back to you with options.

New threads

Wholesale & collaborations

Interested in stocking selected BlkWidow pieces or building something together? Introduce your business, share what you have in mind and let’s start a conversation.

Order care

Damaged or defective item?

If your order arrives damaged or defective, we'll sort it — no stress. We review every case personally and aim to resolve it as quickly as possible.

To raise a return, simply contact us within 30 days of delivery with your order number and a photo or short video clearly showing the issue. Once we've reviewed your evidence and approved the return, we'll cover the return shipping and issue you a full refund.

Please note that we're unable to accept returns for change of mind — only items with a genuine defect or damage qualify. We appreciate your understanding.

Your message

Use the form below to tell us what’s on your mind.